Field Coordinator Job Description for a upcoming San Antonio based Residential & Commercial Roofing Company.
Our ReRoof Promise:
To revolutionize the ReRoofing experience, sparing from the typical time-consuming frustrations, all while recycling used material to build donatable dog homes for our community! From our ReRoof Hail Reporting Tool to the ReRoof Instant Roof Quote System, we deliver transparency from pricing to project completion. Our dedicated team, motivated by kindness and a desire to understand your goals, believes in delivering a personal and engaging experience with peace of mind every step of the way.
Job Summary:
ReRoof of Texas is seeking a dynamic and organized Field Assistant to provide additional support in the advancement of our customer service, process, products, and team. This role is crucial in demonstrating active listening, note-taking, and execution of tasks after being shown and trained. The ideal candidate should have excellent communication skills, attention to detail, punctuality, paramount organization, and the ability to manage multiple tasks efficiently. Experience in fast-paced multi-tasked environments is required. Contribute to delivering high-quality roofing services to residential and commercial clients.
Key Responsibilities:
- Upload the 3 pillars of the ReRoof culture, Coachable, Adaptable and Positive
- Knock on doors in the project areas or areas that have been storm-affected. Must be willing to travel to the outskirts of San Antonio. EX New Braunfels, Bulverde, Poteet.
- Deliver small project material needs on project days according to leadership instructions, which is usually approximately 9:30 AM (your own car)
- Locate, qualify, coordinate set up and tear down of approved company events while executing KPIs set forth by management.
- Phone work such as A. Online review collection B. Advance deals C. Invite clients to parties
- Utilize company-approved shirts, attire, POS material, and training.
- Utilize company-assigned software to track sales activities, manage customer data, and monitor KPI goals.
- Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention.
- Present company products and services to potential clients, effectively communicating value propositions.
- Attend industry events, trade shows, and networking opportunities to promote the company and generate leads.
- Provide regular updates and reports to senior management on sales performance and market insights.
- Align with a core company culture of personal growth and advancement of client relations.
Qualifications:
- More than 2 years of Sales oriented, Marketing, Business and Event experience
- Strong organizational and multitasking abilities
- Excellent communication skills
- Experience in project coordination and event planning is a plus
- Customer service-oriented mindset
- Ability to work independently and as part of a team
- Self-motivated, with a proactive approach to identifying opportunities and solving problems
- Ability to work collaboratively in a fast-paced, tech-savvy environment
Benefits:
- Above average pay scale w/ bonus opportunities
- Professional growth and development program
- Collaborative and innovative work environment
Schedule:
- Mandatory In-person meetings are Mon. 9:30 am - 12 pm, Wed. 9:30 am - 12 pm, Fri 9:30 am - 12 pm
- The remaining week's schedule will be discussed based on the best days to be where.
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